Ordering and Shipping Info:
All Orders Must Be Placed Online.
We do not have a brick-and-mortar shop so unfortunately cannot accommodate walk-ins.
Our service specializes in delivering to your door, via courier or our trucks (depending where you live). You can also pick-up your order at our warehouse. See time restrictions below.
– If order has not been processed, a full refund will be given.
– If order has been processed but not packed, a $50 fee will be applied with the refund.
– No refunds for orders that have been packed and processed.
Delivery Info: (M-Sa)
Order by 12 midnight Sunday – Friday:
- Most deliveries within 25 miles will be delivered next day via our trucks.
- Delivers within 25 – 60 miles of our facility can be delivered between 1 – 2 days depending on specific address of delivery.
- Kai Gourmet reserves the right to decide whether to deliver via our own trucks or using a courier service. Recipient will be alerted if order is via courier with an accompanied tracking code.